When she was in elementary school, her parents’ yard in Phenix City became a sanctuary for all the neighborhood’s stray cats and dogs. That love for animals would eventually forge a career path for Brandi Stansell.
After earning a B.S. degree in Microbiology and then a Doctorate in Veterinary Medicine from Auburn University, Dr. Brandi Stansell Hilton worked in the field for 16 years, but in her heart, she knew she wanted to create her own place. She opened VETsmart Animal Hospital five years ago at 5714 Windsor Drive in Columbus.
Even now, she still cares for her family of three children, 2 dogs, a cat, 10 chickens, and a pig.
VETsmart services
“Caring for dogs and cats can be a little challenging because they can’t talk. I rely on their owners to communicate what’s going on to some extent, but bloodwork and x-rays provide vital information for treatment,” said Dr. Hilton.
Like most advancements in human or pet medicine, state-of-the-art equipment, including digital x-rays, ultrasound, and the latest testing procedures are helpful for thorough diagnosis and treatment.
VETsmart Animal Hospital also offers:
- Pet wellness vaccines
- Spay and neuter and other surgeries
- Onsite pharmacy
- Dental care
- Microchipping
- Pet behavior counseling
- Baths and pedicures
Some of these necessary procedures can be stressful for fur babies and their owners, Dr. Hilton and her staff address that up front.
“Our staff and I focus on creating a relaxing environment. I think owners and their pets appreciate our attention to detail from the reception area to the examination rooms. It makes for a better experience for all.”
Smart Paws Day Resort
One of the latest additions to VETsmart is its boarding service. The description sounds like a hotel for humans. The day boarding facility is right next door to the VETsmart Animal Hospital and features an exam room, four large suites and three suites for small to medium-sized pets. Those suites include cozy beds, stairs, chandeliers, and TVs which can be tuned into your pet’s favorite shows, including Bluey, PAW Patrol, Meow Manor, or Kitten Rescuers.
“Those suites allow for individualized attention for each pet. We are also looking into extending hours for overnight stays. We are not quite ready for that just yet because we would need to invest in a sprinkler system to keep pets safe in any situation.”
Lessons learned for success
Stephen Covey, a successful businessman and author, always said, “Treat your employees exactly as you want them to treat your best customers”.
Aside from loving and protecting pets, Dr. Hilton believes in supporting her staff. “When you invest in your staff, it creates the ultimate working place for success.”
VETsmart has been voted a People’s Choice for three years and received 5 paws up, via gold stars on Google reviews and other social media.
You can follow VETsmart Animal Hospital on Facebook or call 706-507-3400.
