CLARKESVILLE, Ga. – Habersham County is putting faces to services through its new customer service campaign, “You Are The Reason,” launched this year by County Manager Tim Sims.
“They’re the reason we do what we do, so we just wanted to have a government forum to put a face with other faces and have a personal relationship with people,” Sims said.
Held from 10 a.m. to 1 p.m. at the Ruby Fulbright Aquatic Center, the inaugural event drew approximately 80 attendees, according to Public Information Officer Ashlyn Brady.
“We’re just really happy with how things have turned out today,” Brady said. “This is the first time that we’ve done something like this, so we’ve seen good turnout, and we’re hoping to do it again — maybe an evening one next time or something like that.”
The purpose of the event was simple: build trust. By bringing county employees out from behind their desks and into a face-to-face setting with residents, officials aimed to strengthen transparency and communication.
Departments ranging from Animal Control to the Senior Center set up informational booths featuring creative posters, printed materials, and even door prizes and goodie bags. Residents had the opportunity to ask questions, learn about available services, and meet the individuals responsible for carrying out county operations.
Employee participation was evident throughout the event. “We had a lot of buy-in from employees because they got to express their departments and what’s specific to them,” said Interim Finance Director Kiani Holden.
Information shared at the forum included volunteer opportunities, overviews of county services, and snapshots of financial reports — all designed to increase awareness and foster a stronger connection between local government and the citizens it serves. Hopefully, the next “Meet Your Government” will occur during the time where more residents can meet the government.
