Toccoa honors officer and first responder for saving woman’s life

Dorothy Cook, center, and Toccoa city officials honor the two men who saved Cook's life after a wreck on June 25, 2025. First Responder John Cleveland, second from left, and Toccoa Police Officer Jake Palmer, second from right, received Lifesaving Commendations and medals during the Toccoa City Council meeting on July 14, 2025. They were celebrated by Mayor Terry Carter, Police Chief Bruce Carlisle, and City Manager Fredda Wheeler. (City of Toccoa/Facebook)

A woman who nearly died in a rollover crash is alive today thanks to the fast and heroic actions of a Toccoa police officer and a local first responder. On Wednesday, the Toccoa Police Department presented Officer Jake Palmer and First Responder John Cleveland with its Lifesaving Commendation and Medal for saving Dorothy Cook’s life.

The incident happened on the afternoon of June 25. Cook’s vehicle flipped during a crash, trapping her inside. Officer Palmer responded to the scene and, as captured on his body camera, immediately began working to gain entry. He broke a window to access Cook, who was unresponsive and not breathing.

Palmer discovered the seatbelt was strangling her. With help from Cleveland, the two lifted Cook just enough to release the belt. Palmer then performed a head tilt–chin lift maneuver, and Cook began to breathe.

Dorothy Cook said Cleveland and Palmer were “the right people, at the right place, at the right time” the day they rescued her following her wreck. (Toccoa Police Department/Facebook)

“Your quick actions during this incident saved the life of one of our valued citizens,” said Police Chief Bruce Carlisle during the award presentation. “I commend you for your actions on June 25 and offer you the highest praise and appreciation. Your work reflects the high standards of the Toccoa Police Department and our profession.”

‘Everyday heroes’

Chief Carlisle also recognized Cleveland for his critical role in the rescue.

“Your quick thinking and actions allowed medical procedures to be performed, at which time the driver began to breathe,” Carlisle told him. “We express our highest praise and appreciation for your lifesaving actions.”

Cook, visibly emotional, personally thanked both men and others who helped rescue her.

“Wednesday, June 25, I was involved in a terrible car accident. My life was literally turned upside down that day,” she said. “Because of God’s divine mercy and the heroic efforts of these brave souls, my life was spared. It takes a strong and courageous person to do the job that you do. You guys truly are the everyday heroes.”

“My family and I want to thank you from the bottom of our hearts,” she added.